Privacy Policy — Taskpot Provider

This Privacy Policy explains how Taskpot collects, uses, stores, shares, and protects information across this website (taskpot.app) and the Taskpot Provider app, used by service providers to create and manage customer tickets.

By visiting this website, creating a Taskpot Provider account, or using the Taskpot Provider app, you acknowledge the practices described here.

This policy covers this marketing website and the Taskpot Provider app. If you also use the Taskpot customer app, a separate Privacy Policy for Taskpot applies to that app.

Account information: your name, email address, and authentication records when you sign up or sign in, including via Google or Apple sign-in.

Ticket and job information: the QR identifiers you scan, and the ticket details, item lists, workflow templates, status updates, notes, and pricing information you create and manage for your customers' tickets.

Photos and attachments: photos you attach to ticket notes — for example, to document completed work — are stored as part of the ticket record.

Device and technical information: push notification tokens, app version, and basic device information needed to deliver notifications and keep the app working correctly.

Communications: anything you send to support, including the content of your message and the email address you send it from.

This website itself does not run a signup flow or collect account information directly — visiting taskpot.app does not create a Taskpot Provider account.

We use the information above to create and secure your account, authenticate sign-ins, connect you with the customers on your tickets, display ticket and workflow information, send service-related push notifications, provide customer support, prevent misuse of the service, maintain and improve the app, and comply with applicable law.

We do not use your information to serve you third-party advertising, and we do not run advertising trackers on this website or in the app.

Taskpot does not sell your personal information.

When you scan a customer's QR code and open a ticket, that customer can see your name and the ticket's progress. This sharing is limited to the customer on the ticket you're working.

We share limited information with service providers that operate the infrastructure behind Taskpot — hosting, authentication, and push notification delivery — strictly to provide the service. We may also disclose information when required by law or to protect the rights, safety, or property of Taskpot, our users, or the public.

This website does not use advertising cookies, third-party analytics trackers, or cross-site tracking technology. Any cookies used are strictly limited to what's necessary for the site to function.

We retain account and ticket information for as long as needed to operate Taskpot, provide support, resolve disputes, prevent misuse, and meet legal obligations. You can request deletion of your account from within the app's profile screen — see our Delete Account instructions. Some records may be retained in anonymized form, or as required by law, after deletion.

We use reasonable technical and organizational safeguards to protect account and ticket information, including secure authentication and encrypted connections between the app and our servers. No online service can guarantee complete security — please keep your account credentials private and let us know at uanikprojects@gmail.com if you suspect unauthorized access.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you can ask how your information has been used. You can manage notification permissions from your device settings at any time. To make a request, contact uanikprojects@gmail.com.

Taskpot is not intended for use by children who are not permitted to use the service under applicable law, and we do not knowingly collect personal information from them in violation of applicable law.

Taskpot is currently operated with users based in India in mind, and information may be processed and stored in India or other locations where our service providers operate. By using Taskpot, you consent to this processing.

This website or the app may link to third-party sites or services (for example, app store listings). We aren't responsible for the privacy practices of those third parties — review their policies separately.

We may update this Privacy Policy as Taskpot changes. Material changes will be reflected by updating the effective date at the top of this page, and continued use of the website or app after an update means you acknowledge the revised policy.

Questions or privacy requests: uanikprojects@gmail.com.