Privacy Policy — Taskpot

This Privacy Policy explains how Taskpot collects, uses, stores, shares, and protects information across this website (taskpot.app) and the Taskpot app, used by customers to track service tickets with a provider.

By visiting this website, creating a Taskpot account, or using the Taskpot app, you acknowledge the practices described here.

This policy covers this marketing website and the Taskpot customer app. If you also use the Taskpot Provider app, a separate Privacy Policy for Taskpot Provider applies to that app.

Account information: your name, email address, and authentication records when you sign up or sign in, including via Google or Apple sign-in.

Ticket and job information: your QR identifier, and the ticket details, item lists, status updates, notes, photos, and pricing information a provider attaches to a ticket opened for you.

Device and technical information: push notification tokens, app version, and basic device information needed to deliver notifications and keep the app working correctly.

Communications: anything you send to support, including the content of your message and the email address you send it from.

This website itself does not run a signup flow or collect account information directly — visiting taskpot.app does not create a Taskpot account.

We use the information above to create and secure your account, authenticate sign-ins, connect you with the provider working on your ticket, display ticket information, send service-related push notifications, provide customer support, prevent misuse of the service, maintain and improve the app, and comply with applicable law.

We do not use your information to serve you third-party advertising, and we do not run advertising trackers on this website or in the app.

Taskpot does not sell your personal information.

When you show your QR code to a provider and they open a ticket for you, that provider can see the information needed to complete the job — your name and the ticket's details, status, notes, and photos. This sharing is limited to the provider on your connected ticket.

We share limited information with service providers that operate the infrastructure behind Taskpot — hosting, authentication, and push notification delivery — strictly to provide the service. We may also disclose information when required by law or to protect the rights, safety, or property of Taskpot, our users, or the public.

This website does not use advertising cookies, third-party analytics trackers, or cross-site tracking technology. Any cookies used are strictly limited to what's necessary for the site to function.

We retain account and ticket information for as long as needed to operate Taskpot, provide support, resolve disputes, prevent misuse, and meet legal obligations. You can request deletion of your account from within the app's profile screen — see our Delete Account instructions. Some records may be retained in anonymized form, or as required by law, after deletion.

We use reasonable technical and organizational safeguards to protect account and ticket information, including secure authentication and encrypted connections between the app and our servers. No online service can guarantee complete security — please keep your account credentials private and let us know at uanikprojects@gmail.com if you suspect unauthorized access.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you can ask how your information has been used. You can manage notification permissions from your device settings at any time. To make a request, contact uanikprojects@gmail.com.

Taskpot is not intended for use by children who are not permitted to use the service under applicable law, and we do not knowingly collect personal information from them in violation of applicable law.

Taskpot is currently operated with users based in India in mind, and information may be processed and stored in India or other locations where our service providers operate. By using Taskpot, you consent to this processing.

This website or the app may link to third-party sites or services (for example, app store listings). We aren't responsible for the privacy practices of those third parties — review their policies separately.

We may update this Privacy Policy as Taskpot changes. Material changes will be reflected by updating the effective date at the top of this page, and continued use of the website or app after an update means you acknowledge the revised policy.

Questions or privacy requests: uanikprojects@gmail.com.